Frequently asked questions

Materials vary by product. Each product page lists the steel grade, finish and any decorative material for that exact item.

Each product page identifies the finish, such as polished steel or gold-tone plating. The finish description does not change the underlying material.

Open the Safety & compliance section on the product page. If you need more information before purchase, contact our support team with the item reference.

A gold-tone finish is not solid gold unless the product page explicitly says otherwise. The exact plating or finish is listed in that item's specifications.

Use our size guide for rings and bracelets — it shows how to measure and lists every size we stock. When you're between two sizes, we recommend sizing up.

Wipe it with a soft, dry cloth after wear, avoid harsh chemicals and abrasion, and store it separately to help protect the finish.

We ship from Spain. Available delivery options and their charges are shown at checkout before payment.

Orders are dispatched from Spain within 1–2 working days. Delivery time then depends on the destination country within the EU.

Change-of-mind returns: you pay return postage. Whole-order withdrawal within 14 days includes a refund of the goods and standard outbound delivery. For faulty or non-conforming items, we cover the return.

In Spain, new goods have a 3-year statutory guarantee of conformity from delivery. Lemon Jewelry is responsible for non-conformity present at delivery that becomes apparent within that period.